Terms and Conditions

   

   

All cats MUST have been vaccinated within the last 12 months against Infectious Feline Enteritis - Cat Flu.

   

We will not be able to take your cat for boarding without an UP TO DATE vaccination certificate, this must be shown in the office and copied for file use before admission.

   

All cats are accepted solely at the owner’s risk, we accept no responsibility for accidents or illness.

   

All cats must be pre-booked on our enclosed Booking Form which MUST BE SIGNED where indicated agreeing to the terms and conditions as set out herein.

   

All bookings will only be accepted when received with the necessary deposit which is non-refundable if cancelled.

   

The balance of all boarding fees are payable on arrival or when we collect your cat/s i.e. – in advance.

  

WE REQUIRE 14 DAYS NOTICE SHOULD YOU CANCEL YOUR BOOKING, OTHERWISE THE BOOKED DATES WILL BE CHARGEABLE.

   

Any unforeseen expenses incurred during your cat’s stay with us eg special diet, medication purchased, and any other measures taken to ensure their total well being whilst here will be charged to your account.

    

We ask all our clients to ensure all worming and flea treatments are up to date before their boarding here to prevent any risk of infection to others.

    

Please Note – during busy periods any cat/s not collected before 11 am on their departure day may have to be transferred into a holding pen to allow us to clean and prepare for the next occupants – Likewise arrivals before 11 am may well have to be in a holding pen until their accommodation is ready for them.

   
     
PLEASE RESPECT OUR OPENING HOURS FOR ARRIVAL & DEPARTURE
MON – FRI 9.30 – 3 PM   SAT & SUN 9.30 – 12
CLOSED BANK HOLIDAYS
    
   
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